The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If proof can be provided that the product will not work on your device after working with tech support, a refund can be issued depending on the circumstances on a case by case basis.